My heel came off after only wearing them twice! I have bought similar boots from lane bryant that have totally lasted me 10 plus years! Please don't buy these boots from them because trying to return or ask for a replacement has been a reel struggle! They told me that they had to ask for permission from somebody if I could return them??? Your stuff is defective ask who for permission?? One very unhappy customer! And this was not even the 1st time so I should have learned my lesson! When you go into the store they are very rude and unprofessional! One of the reasons I chose to do this online, but they aren't any better!